Date: 2010-07-22 06:59 am (UTC)
From: [identity profile] martianmooncrab.livejournal.com
sometimes its easier to start at the top and let them work their way down, like Corporate HQ.

I got so pissed at a problem I was having with the VA one time, I wrote a 3 page rant to the Secretary of the VA to whine about it. I got the problem fixed too. I also learned the expression "Congressional investigation" when dealing with them.

Dont be shy, it gets you nowhere.
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